1. Information We Collect
We may collect different types of information depending on how you interact with our website and services:
Personal
InformationContact Details: Name, email address, phone number, mailing address
Professional Information: Job title, company name, business details
Application Information: Resume, employment history, educational background, references
Service-Related Information: Appointment details, preferences, service requirements
Communication Records: Messages, inquiries, feedback, and correspondence
Technical
InformationDevice Information: IP address, browser type, operating system, device identifiers
Website Usage: Pages visited, time spent, links clicked, search terms used
Location Data: General geographic location based on IP address
Cookies and Tracking Data: Information collected through cookies, web beacons, and similar technologies
Information
You ProvideContact forms, application forms, and booking forms
Newsletter subscriptions and marketing preferences
User-generated content (comments, reviews, testimonials)
Uploaded documents and files
We Protect What Matters Most
Your trust means everything to us. We use industry-standard security measures to safeguard your information and ensure your data is handled with the utmost care and integrity.
2. How We Use Your Information
We use your information only for lawful purposes and in ways that are necessary, transparent, and aligned with your expectations.
Legal Basis for
ProcessingYour consent
(marketing, cookies, and non-essential processing)
Contract performance
(to provide requested services)
Legal obligations
(compliance with applicable laws)
Legitimate interests
(operations, website improvements, and fraud prevention)
Purposes of Processing
Respond to inquiries and provide customer support
Deliver requested services
Process service and job applications
Schedule and manage appointments or bookings
Send confirmations and service communications
Improve website experience and performance
Send marketing communications when consent is provided
Comply with legal requirements and resolve disputes
Prevent fraud and support site security
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience and analyze usage patterns.
Types of Cookies We Use
Essential Cookies
Required for website functionality
Performance Cookies
Help us understand how visitors use our website
Marketing Cookies
Help deliver relevant advertising and track campaign effectiveness
Preference Cookies
Remember choices and settings
Third-Party Tools
Google
AnalyticsFacebook
PixelMarketing and
advertising platformsCustomer support and
communication toolsWebsite
optimization toolsFor California residents subject to CPRA, you may opt out of sale or sharing by using the Do Not Sell/Share My Personal Information link.
4. Sharing Your Information
We do not sell or rent your personal information for money.
We may share information in specific situations:Service Providers
and PartnersWebsite hosting and technical service providers
Payment processors (where applicable)
Marketing and advertising service providers
Customer support and communication tools
Analytics and performance monitoring services
Professional advisors (legal, accounting, consulting)
Legal
RequirementsComply with legal processes and government requests
Protect rights, property, and safety
Investigate or prevent illegal activities
Respond to emergency situations
Business
TransfersIn merger, acquisition, or sale scenarios, personal information may be transferred as part of the transaction.
5. International Data Transfers
Your information may be processed and stored outside your country, including the Philippines and other countries where service providers operate.
We implement safeguards such as encryption, access controls, and contractual protections when data is transferred internationally.
6. Data Security
We implement technical and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Security Measures Include
Secure data
transmission(SSL/TLS
encryption)Access controls
and authentication
systemsRegular security
reviews and
updatesStaff training on
data protectionIncident response
proceduresWhile we use strong safeguards, no internet transmission is completely secure.
7. Sensitive Personal Information
In some cases, we may collect sensitive information to fulfill services, including health-related details when necessary for a specific request.
Examples
Health-related information
(symptoms, allergies)
Dietary restrictions or
accessibility needs
Other sensitive details
voluntarily provided
Protection and Handling
Collected only when necessary for requested services
Processed with explicit consent when required
Restricted access to authorized staff
Enhanced security and confidentiality safeguards
Retained only as needed by purpose and law
We are committed to handling sensitive personal information with the highest level of care, transparency, and respect for your privacy.
8. Data Retention
We retain personal information only as long as needed for the purposes in this notice or as required by law.
General Retention Guidance
Contact inquiries and support records
Retained as long as needed to address your inquiry and for a reasonable period afterwards for follow-up and quality purposes.
Service records during active relationships
Retained for the duration of our relationship and for a reasonable period after services end.
Marketing records until opt-out or consent withdrawal
Retained until you opt out of receiving marketing communications or withdraw your consent.
Analytics data by provider policies
Retained based on the data retention policies of our analytics and measurement providers.
Legal and regulatory compliance records
Retained as long as required to comply with applicable laws, regulations, and legal obligations.
When information is no longer needed, it is securely deleted, anonymized, or destroyed using industry-standard safeguards.
9. Your Rights
Depending on your location and law, you may have these privacy rights:
Access, correction, or deletion
requests (subject to legal exceptions)Restriction requests
Data portability requests
Objection to certain processing
Withdraw consent at any time
You can opt out of marketing communications using unsubscribe links or by contacting us.
10. California Privacy Rights (CPRA)
California residents may have additional rights to know, delete, correct, and opt out of sale or sharing for cross-context behavioral advertising.
We do not sell or rent personal information for money. Certain identifier sharing with analytics and advertising partners may be considered "sharing" under CPRA.
To exercise CPRA rights, including opt-out requests, use the Do Not Sell/Share My Personal Information link.
11. Children's Privacy
Our website and services are generally not intended for children under age 13, and we do not knowingly collect personal information from children under 13 without parental consent.
If services are designed for children or families, we may process limited information with verifiable parent or guardian consent and apply additional safeguards.
12. Data Breach Notification
In the event of a qualifying data breach, we will notify affected individuals and report to authorities as required by law.
Take immediate steps to contain the incident
Share details of what happened and what was affected
Explain protective actions and next steps
13. Changes to This Privacy Notice
We may update this notice to reflect legal, operational, service, and technology changes.
When updates are made, we post the revised notice on this page and update the Last Updated date.
Contact Us
If you have questions or requests related to this Privacy Notice, contact us:
Phone: 206-384-1155 / 425-361-2373
Data-rights request: Do Not Sell/Share My Personal Information